FAQ

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

• What type of hotel is Petit Palace Cliper Gran Vía?

  Petit Palace Cliper Gran Vía is a family-friendly hotel with an unbeatable value, offering comfortable and spacious rooms along with all kinds of amenities for both kids and adults.

• What category does Petit Palace Cliper Gran Vía belong to?

  Petit Palace Cliper Gran Vía is a 3-star hotel located in a classic building in Madrid renowned for its elegant architecture.

• Who is Petit Palace Cliper Gran Vía oriented towards?

  Petit Palace Cliper Gran Vía welcomes travelers on solo trips, couples, families, friends, and even your furry companions. Everyone is welcome!

• Is Petit Palace Cliper Gran Vía suitable for families with children?

  Petit Palace Cliper Gran Vía, it's a comfortable hotel perfect for families, equipped with cribs, baby strollers, and laundry services. Discover our family-friendly offers at Petit Palace.

• What are the check-in and check-out times at Petit Palace Cliper Gran Vía?

  Check-in at Petit Palace Cliper Gran Vía starts at 2:00 PM, and check-out is at 12:00 PM.

• Is it possible to check in earlier than the designated time at Petit Palace Cliper Gran Vía?

  If you wish to check in early at Petit Palace Cliper Gran Vía, please inquire at the reception to verify room availability.

• Can you stay in Petit Palace Cliper Gran Vía after checking out?

  You can enjoy the common area at Petit Palace Cliper Gran Vía or take the chance for some last-minute shopping while we keep your luggage safe in our storage facility.

• If I arrive early at Petit Palace Puerta Cliper, can I enjoy the facilities?

  If you've arrived early at the hotel, you can enjoy our common areas until your room is ready. Thank you for staying at Petit Palace Cliper Gran Vía.

• Can I store my luggage before check-in or after check-out at Petit Palace Cliper Gran Vía?

  At Petit Palace Cliper Gran Vía, we take care of your luggage upon arrival and at check-out, allowing you to make the most of your time.

• Does Petit Palace Cliper Gran Vía serve a buffet breakfast?

  Every day, you can relish in the delicious buffet breakfast at Petit Palace Cliper Gran Vía, offering sweet and savory options along with a variety of beverages.

• Are there dining options available for people with food intolerances at Petit Palace Cliper Gran Vía?

  The breakfast at Hotel Petit Palace Cliper Gran Vía is designed to meet your needs and those of your companions, ensuring a vibrant start to each morning in Madrid. Our buffet offers a range of choices like juices, yogurts, cereals, fruits, pastries, and toasts—perfect for families seeking the comforts of a hotel on Gran Vía.

• Does Petit Palace Cliper Gran Vía have a restaurant?

  At Petit Palace Cliper Gran Vía, while we don't have our own restaurant, our reception staff will be delighted to recommend cafes, restaurants, and gastronomic spots for you to enjoy during your stay in Madrid.

• Is breakfast complimentary at Petit Palace Cliper Gran Vía?

  Petit Palace Cliper Gran Vía offers accommodations with or without breakfast included. You can always opt for our breakfast at an additional cost. Just ask our reception team.

• What are the breakfast hours at Petit Palace Cliper Gran Vía?

  Enjoy breakfast every day at Petit Palace Cliper Gran Vía, from 7:30 am to 10:30 am on weekdays and until 11:00 am on weekends.

• Are cots available in the rooms at Petit Palace Cliper Gran Vía?

  At Petit Palace Cliper Gran Vía, we have cribs available for your baby's comfortable rest, ensuring comfort for the entire family. You can request a crib when making your reservation or upon arrival at the hotel.

• Does Petit Palace Cliper Gran Vía offer laundry service?

  At Petit Palace Cliper Gran Vía, we offer laundry service. Contact reception to get all the details and additional costs.

• What types of rooms does Petit Palace Cliper Gran Vía have?

  In Petit Palace Cliper Gran Vía, we provide double, triple, and quadruple rooms, designed to suit your travel needs and the number of people in your group.

• Are there safes in the rooms at Petit Palace Cliper Gran Vía?

  In the rooms at Petit Palace Cliper Gran Vía, a safe is available for your comfort and peace of mind.

• Are hairdryers available at Petit Palace Cliper Gran Vía in the rooms?

  Every room at Petit Palace Cliper Gran Vía comes with a hairdryer in the bathroom.

• Are there minibars or refrigerators in the rooms at Petit Palace Cliper Gran Vía?

  All our rooms at Petit Palace Cliper Gran Vía are equipped with a minibar, allowing you to keep your drinks and food at the right temperature.

• Is Petit Palace Cliper Gran Vía a pet-friendly accommodation?

  At Petit Palace Cliper Gran Vía, we are a pet-friendly hotel! We'll be delighted to welcome your dog or cat during your stay.

• Are pets allowed in the rooms at Petit Palace Cliper Gran Vía?

  We allow your pet to stay in the same room you reserve at Petit Palace Cliper Gran Vía so that you both can enjoy your entire stay together.

• Is there a cost for accommodating pets at Petit Palace Cliper Gran Vía?

  If you book directly through the official website of Petit Palace Cliper Gran Vía, your pet stays for free. However, when booking through other platforms, an additional charge of €25 per stay for your pet will be applied.

• What pet services does Petit Palace Cliper Gran Vía offer?

  Your pet will have its own water bowl and bed in the room you reserve at Petit Palace Cliper Gran Vía for their comfort.

• In what languages is reception attended at Petit Palace Cliper Gran Vía?

  Our reception team at Petit Palace Cliper Gran Vía is available to assist you in Spanish, English, and French.

• What services does Petit Palace Cliper Gran Vía offer at reception?

  Petit Palace Cliper Gran Vía offers various services such as Wi-Fi, laundry, free bike rental, MIFI devices, tourist information, a reading lobby, and coworking space.

• What is the smoking policy at Petit Palace Cliper Gran Vía?

  Petit Palace Cliper Gran Vía is a smoke-free space, so smoking is prohibited in both the rooms and common areas of the hotel.

• Is Petit Palace Cliper Gran Vía a hotel committed to environmental sustainability?

  Committed to environmental management, at Petit Palace Cliper Gran Vía, we have programs focused on energy efficiency, water conservation, waste reduction, and sustainable purchasing.

• Do the rooms at Petit Palace Cliper Gran Vía have free Wi-Fi?

  Wi-Fi connection at Petit Palace Cliper Gran Vía is free for our guests and available in all common areas and rooms of the hotel.

• What parking options does Petit Palace Cliper Gran Vía offer?

  Petit Palace Cliper Gran Vía does not have its own parking, but we can offer you a discount at a nearby parking facility. Contact reception when making your reservation through the official website.

• Are there accessible rooms for people with disabilities at Petit Palace Cliper Gran Vía?

  Petit Palace Cliper Gran Vía is adapted for people with reduced mobility. For more details about our facilities, please contact reception.

• Are there discounts for returning guests at Petit Palace Cliper Gran Vía?

  When staying at Petit Palace Cliper Gran Vía, as a member of The Tripster Club, you'll have access to exclusive benefits. Get a 10% discount at any ICON Hotels and PETITPALACE HOTELITY hotel from your first stay. Additionally, accumulate reservations to get discounts on future stays, dining services, and access to premium services. Join Tripster!